Privacy Policy

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Introduction

eBookwriter.uk values your privacy and is committed to protecting your personal information. Our Privacy Policy is updated regularly to stay in line with current practices and legal requirements, and it is governed by the Terms and Conditions of our website.

In this Privacy Policy, “we,” “us,” “our,” and “service” refer to eBook Writer UK’s website at www.eBookwriter.uk. By using our website, you agree to the terms of this Privacy Policy, which explains how we collect, share, and use your data after your visit.

The data we collect during your visit helps us improve our services and enhance your experience. By using our service, you agree to the collection and use of your data as described in this policy.

Terminology

The following terms are used in this Privacy Policy:

• “Service” refers to eBookwriter.uk.
• “Personal Data” means information that can identify an individual, such as name, address, email, contact number, and bank details.
• “Usage Data” refers to automated data collected during visits to eBookwriter.uk, including, but not limited to, the duration of the visit.
• “Cookies” are small data files stored by a web browser that help servers recognise when a user returns to a specific webpage.
• “Data Controller” is the legal entity or individual responsible for deciding how and why personal data is collected and processed. eBookwriter.uk acts as the Data Controller for your data under this Privacy Policy.
• “Data Processor” is the legal entity or individual that processes data on behalf of the Data Controller to achieve better results. eBookwriter.uk may use Data Processors to improve your experience on our website.
• “Data Subject” is the individual whose data is being collected.
• “User” refers to individuals using our service.

Information Collection and Use

eBookwriter.uk collects various types of data to improve our service. The types of information we gather include:

Personal Data

eBookwriter.uk may collect and store your Personal Data, which includes, but is not limited to:

• Your full name
• Your email address
• Your phone number
• Your complete address
• Cookies and Usage Data

We collect Personal Data through direct contact, newsletters, marketing materials, and other methods. While you can choose not to provide this information, it may limit the services we can offer.

Usage Data

When you visit eBookwriter.uk, your browser may automatically collect “Usage Data.” This information may include:

• Your device IP address
• The date and time of your visit
• The duration of your visit to eBookwriter.uk and its pages
• Other diagnostic identifiers

Location Data

eBookwriter.uk may collect and store information about your location with your explicit consent. This helps us provide personalised services based on your specific location.

Cookies Data

eBookwriter.uk uses cookies and similar technologies like beacons, tags, and scripts to analyse your interactions with our website. You can disable cookies in your browser settings if you prefer not to have this data collected. However, please be aware that this may restrict your access to some features of our service.

We may collect the following types of cookies:

• Session Cookies
• Preference Cookies
• Security Cookies
• Advertising Cookies
• Other Data

We may also collect additional information needed to provide our services. This can include data such as:

• Age
• Gender
• Place of birth
• Citizenship
• Passport details
• Registration and address
• Contact information
• Educational documents and qualifications
• Professional training
• Employment agreements and non-disclosure agreements (NDAs)
• Marital status
• Social security number
• Taxpayer identification
• Office location
• Other mandatory information

Purpose of Data Collection

eBookwriter.uk collects data for several purposes, including:

• Enhancing the quality of our service
• Providing updates on any service changes
• Improving customer support
• Conducting detailed analysis to improve the customer experience
• Monitoring how our service is used
• Identifying and fixing technical issues
• Fulfilling the goals set out in this Privacy Policy
• Ensuring compliance with service agreements and keeping users informed about terms and conditions
• Maintaining records for billing and collections
• Providing updates about your account or subscription
• Sharing news, discount offers, and other information about our services
• Achieving any other purposes with your consent

Data Storage

We will retain your data for as long as needed to fulfil the purposes outlined in this Privacy Policy. We make sure your personal data is securely stored in compliance with legal standards and state policies.

Your usage data is stored temporarily for internal analysis. However, if legal obligations require it, we may need to keep usage data for a longer period.

Data Transfer

We take steps to protect your data from unauthorised access. We implement strong security measures to ensure your data is handled securely and is not transferred to any third party without your consent. If a data transfer is necessary, such as during a merger or when using a third-party payment provider, we ensure the transfer is conducted with stringent security protocols.

Disclosure of Data

Your personal data may be shared under the following circumstances:

Law Enforcement

We may be required by law to disclose your personal information to law enforcement authorities.

Mergers and Business Acquisitions

If we undergo a merger or sell assets, your personal data may be transferred as part of the transaction.

Other Situations

Your data may also be shared with third parties in these situations:

• When needed by eBookwriter.uk subsidiaries and affiliates
• When contractors or third-party service providers must support our services
• When it aligns with the purposes for which you provided the information and with your explicit consent

Data Security

eBookwriter.uk is committed to implementing strong security measures for the collection, storage, and transfer of your data.

Third-Party Services

We may use trusted third-party companies to enhance various aspects of our services, such as website optimisation and payment processing. These third parties only receive the data necessary to perform their roles, and we strictly prevent any unauthorised use or disclosure of your data.

Analytics

We may use reputable third-party services, such as Google Analytics, to analyse and improve our services.

CI/CD Tools

We might employ third-party services to automate and enhance our service development processes.

Behavioural Remarketing

We may use remarketing strategies to advertise our services on other websites after you visit ours. This could involve using third-party vendors and cookies to show ads tailored to your browsing behaviour on our platform.

Payment

We may offer paid services through our platform. We work with trusted third-party payment processors who follow their own privacy policies. These processors comply with PCI-DSS standards set by the PCI Security Standards Council.

External Linking

eBookwriter.uk may provide links to external websites for your convenience. However, we encourage you to review the privacy policies of these third-party websites, as eBookwriter.uk is not responsible for their content, behaviour, or activities.

Age of Consent

We only collect personal information from individuals who are at least the age of consent, according to relevant state laws. We do not knowingly collect information from children under the age of consent. If we find that a user has provided such information without our knowledge, we will immediately cancel their subscriptions and delete all related records.

Amendments and Updates

eBookwriter.uk reserves the right to update, modify, or change our Privacy Policy at any time without prior notice. We encourage you to regularly check the Privacy Policy page on our website eBook Writer to stay informed of any changes. The effective date at the top of our Privacy Policy page shows the most recent update.